ETACS ECU-SAFETY RECALL CAMPAIGN

This notice has been sent to you in accordance with the requirements of the Motor Vehicle Safety Act of Canada.

Date: June, 2015

Dear Mitsubishi Owner,

Reason for notice:              

Mitsubishi Motor Sales of Canada, Inc., has decided that a defect which relates to motor vehicle safety exists in certain 2009-2010 model year Lancer, Lancer Sportback, Outlander vehicles and certain 2010 model year Lancer Evolution vehicles. Due to a manufacturing error, the ETACS ECU on affected vehicles may contain components with a high electrical resistance. This condition can result in voltage instability, and in the worst case, the vehicle could lose headlights, tall lights, and/or windshield wiper functionality.

The loss of headlights and/or windshield wipers while driving could result in reduced driver visibility increasing the risk of a crash. The loss of tall lights while driving could result in an increased risk of being rear-ended. The engine warning lamp and/or the brake warning lamp will illuminate if the ETACS ECU malfunctions.

What you should do:                         

Please contact your local Authorized Mitsubishi Motors dealer and schedule an appointment to have the recall remedy performed on your vehicle. When you bring your vehicle in, please show the dealer this letter. (If you misplace this letter, the dealer will still make this inspection/repair to your vehicle, free of charge).      

What your dealer will do: Markham Mitsubishi will inspect the ETACS ECU and replace it if necessary.

How long will it take? The time needed for this repair is approximately 1.5 hr. The dealer may need your vehicle for a longer period of time due to service scheduling issues, but every effort will be made to minimize your inconvenience.

If you have already encountered a problem with the ETACS ECU and had it replaced as a result of this specific condition and have paid for the repair, you may send your original repair order receipts and original receipt/proof of payment to the following address for reimbursement consideration:

Mitsubishi Motor Sales of Canada, Inc.

P.O. Box 41009, 4141 Dixie Road

Mississauga, ON, L4W 5C9

If you have any questions regarding this safety recall, please contact your Mitsubishi Dealer, or call the Mitsubishi bilingual Customer Relations Department at 1-888-576-4878between the hours of 8:00a.m. and5:00 p.m. Eastern Standard Time, Monday through Friday.

We appreciate your prompt attention to this matter.

Sincerely,

Markham Mitsubishi                                                  

Date Posted: June 19, 2015